Privacy Policy

We collect information you provide directly to us, including:

• Contact information such as your name, service address, email address, and phone number
• Service details, such as the size of your yard, number of pets, and scheduling preferences
• Payment information, processed securely through our third-party billing and payment provider
• Communications you send us by phone, text/SMS, email, or through our website forms

We may also automatically collect limited technical information (such as browser type and pages visited) through standard website analytics tools to help us understand how our site is used.

• To schedule, provide, and manage your pet care and yard cleanup services
• To send appointment confirmations, service reminders, and completion notifications
• To respond to quote requests and customer service inquiries
• To process payments and manage billing
• To improve our website and services
• To comply with legal obligations

With your consent, Scoopsit may send you text messages related to scheduling, service reminders, service confirmations, billing, and customer service using the mobile phone number you provide to us.

• Consent: By providing your mobile number and opting in (for example, through our website forms, a booking, or a verbal request), you consent to receive SMS messages from Scoopsit. Consent to receive text messages is not a condition of purchasing any service.
• Message frequency: Message frequency varies based on your service schedule and any inquiries you make.
• Message and data rates: Message and data rates may apply, depending on your mobile carrier and plan.
• Opt-out: You can opt out of SMS messages at any time by replying STOP to any message. You may receive a one-time confirmation message that you have been unsubscribed.
• Help: Reply HELP to any message for assistance, or contact us directly at 516-823-2660 or jeremy@scoopsit.com.
• No sharing for marketing: We do not share or sell mobile phone numbers or SMS opt-in data with third parties for their own marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages.

We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as scheduling, payment processing, and customer communication platforms, solely for the purpose of delivering our services to you. These providers are only permitted to use your information as needed to provide those services. We may also disclose information if required by law.

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our website and services are intended for adults and are not directed at children under 13. We do not knowingly collect personal information from children.

You may opt out of text messages at any time as described above, and you may request to review, correct, or delete the personal information we hold about you by contacting us using the information below.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

If you have questions about this Privacy Policy, contact us:

Scoopsit
Plainview, NY 11803
Phone: 516-823-2660
Email: jeremy@scoopsit.com